Privacy policy

🔒 EL-VULKAN Privacy Policy

At EL-VULKAN, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our space, website, or digital platforms.

📌 Information We Collect

We may collect the following information:

Name and contact details (e.g., phone number, email)
Reservation details
Payment information (processed securely via third-party providers)
Social media interactions (if you engage with us online)
Device or browsing data when using our website or QR services

🎯 How We Use Your Information

Your information is used to:

Manage reservations and customer service
Process transactions
Improve our services and customer experience
Send updates, promotions, or announcements (only if you opt in)
Ensure safety and security within our premises

🔐 Data Protection

We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no system is completely secure.

🤝 Sharing of Information

We do not sell or rent your personal data. Information may only be shared with:

Trusted service providers (e.g., payment processors)
Authorities if required by law

📷 Photos & Media

By entering EL-VULKAN, you may appear in photos or videos used for promotional purposes. If you prefer not to be included, please inform our staff.

🍪 Cookies & Digital Use

Our website or QR services may use cookies or similar technologies to improve your browsing experience.

⚖️ Your Rights

You may request to:

Access or update your personal data
Opt out of marketing communications
Request deletion of your data (subject to legal obligations)

🔄 Policy Updates

This policy may be updated from time to time. Continued use of our services means you accept any changes.

📩 Contact Us

For questions or concerns regarding your privacy, you may contact us through our official channels.